At Skorokoro-Recycling ("we," "our," or "us"), operating scrap metal yards in Johannesburg, South Africa, and accessible via Skorokoro-Recycling, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with South Africa's Protection of Personal Information Act (POPIA) (Act No. 4 of 2013).

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1. Scope of This Policy

This Privacy Policy applies to all personal information collected:

Online via our website.

In person across our scrap yard locations (including Kya Sands and Honeydew, Randburg).

Through electronic communications, telephone inquiries, quotes, and scrap metal service transactions.

 

2. Personal Information We Collect

We may collect and process personal information necessary to deliver our recycling services, comply with legal requirements, and operate our business effectively. This includes:

Contact & Identification Data: Name, telephone number, email address, physical address, and identification details (such as ID or passport numbers, necessary for statutory scrap purchase records under South African law, including the Second-Hand Goods Act).

Transaction Data: Bank account details (for electronic fund transfers when purchasing scrap), receipts, invoices, and service records.

Vehicle & Delivery Details: Vehicle registration numbers when delivering scrap or requesting skip bin placement/collection services.

Website & Technical Data: Log files, IP addresses, browser types, and standard cookies collected automatically when you browse our website to analyze traffic and optimize user experience.

 

3. How We Collect Information

We collect information directly from you when you:

Visit or sell scrap metal at any of our 3 scrap yard locations.

Request a quote, schedule a collection, or book a skip bin via our website or phone lines.

Contact us via phone, email, or social media.

Interact with our website.

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4. Purpose and Legal Basis for Processing Data

We use your personal information only for legitimate business and legal purposes, including:

Service Delivery: Processing scrap metal purchases, scheduling skip bin placement, on-site cutting, and metal sorting services.

Legal & Statutory Compliance: Complying with South African law enforcement requirements (such as the Second-Hand Goods Act 6 of 2009 and tax regulations).

Communication: Responding to inquiries, sending invoices, or managing customer relations.

Business Operations & Security: Ensuring the safety and security of our yards and maintaining accurate transaction records.

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5. Sharing and Disclosure of Information

We value your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following circumstances:

Legal & Regulatory Authorities: When required by South African law, court orders, or law enforcement (e.g., SAPS audit requirements under the Second-Hand Goods Act).

Trusted Service Providers: With technical third-party providers who assist in operating our website, hosting data, or delivering financial services, subject to confidentiality agreements.

 

6. Data Security and Storage

We implement strict technical and organizational measures to safeguard your personal data against loss, unauthorized access, misuse, or alteration.

Note on Digital Data Storage: Our website is hosted on the Wix platform. Your digital data collected via the website may be stored securely on Wix’s servers behind encrypted firewalls and protected data centers.

 

7. Your Data Protection Rights Under POPIA

As a data subject under South African privacy laws, you have the right to:

Access: Request details of the personal information we hold about you.

Correction: Request that inaccurate, outdated, or incomplete information be updated or corrected.

Objection & Erasure: Request that we object to processing or delete your personal information (subject to statutory retention periods required by South African law).

Complaints: Submit a complaint to the South African Information Regulator if you believe your personal data rights have been violated.

 

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable South African laws governing business record-keeping and scrap metal reporting.

 

9. Contact Us & Information Officer

If you have any questions, wish to exercise your data rights, or require further details regarding our privacy practices, please contact us:

Business Name: Skorokoro-Recycling

Email: tbanks@telkomsa.net

Phone: Trevor (082 558 7444) | Stuart (072 469 8411) | SKHMR (079 308 7109)

Website: Skorokoro-Recycling

Operating Locations: Kya Sands & Honeydew, Randburg, Johannesburg, South Africa